Publications
A Roadmap to Quality. An e-Learning Manual for Implementing Total Quality Management. 2007
A Roadmap to Quality is a manual for implementing Total Quality Management (TQM) throughout a company. Its 20 units with over 160 short texts provide clear practical guidelines for the full range of management activities – from managing company policy to keeping the workplace clean and tidy. Learning activities help you to relate the guidelines in each text to the concrete situation in your company, and to prepare well-structured implementation plans.
Role of Measurement and Calibration in the Manufacture of Products for the Global Market. A Guide for Small and Medium-Sized Enterprises. 2006
The purpose of this guidebook is to assist small and medium enterprises and other interested users to understand in simple terms the role of measurement and calibration in manufacture of products for global market.
Role of Standards. A Guide for Small and Medium-sized Enterprises. 2006
The purpose of this guidebook is to assist small and medium enterprises and other interested users to understand in simple terms the development and implementation of company, national, regional and international standards including implications of technical barrier to trade arising out of standards and technical regulations.
Product Quality. A Guide for Small and Medium-sized Enterprises. 2006
The purpose of this guidebook is to assist small and medium enterprises and other interested users to understand in simple form as to how to control product quality. The book also includes various third party schemes for product certification and preshipment inspection and also how WTO agreement on Technical Barriers to Trade (TBT) can facilitate the product conformity assessment procedures.
Inter-agency Resource Guide. 2008
This Resource Guide is the result of a major collaborative effort among twenty-one organizations of the UN System and five inter-agency bodies. This Guide provides a clear and comprehensive description of the wide range of trade-related support services offered by organizations of the UN System. Its descriptive detail makes it possible to better define and differentiate those services, and to identify opportunities for joint initiatives and activities. The Guide also seeks to promote an inter-agency approach to trade capacity building within the UN System, while providing the UN Resident Coordinator system and UN Country Teams with comprehensive data on capacities and expertise that can be tapped to respond to trade-related support requirements at the country level.
