ERP Implementation at UNIDO
The ERP implementation at UNIDO is unique because of its holistic approach to change
The ERP implementation at UNIDO is unique due to various reasons. First of all, the system is implemented under the Programme for Change and Organizational Renewal, which means that UNIDO not simply focuses on implementing a new IT system, but holistically addresses the subject of organization-wide change by looking at its vision & strategy, business model/processes, people and organizational culture at the same time. To ensure such a holistic approach, all change initiatives, including the ERP implementation, are managed under one umbrella by the Office for Change and Organizational Renewal (for more information see Governance Structure).
Moreover, UNIDO aims at supporting all its major business processes by one integrated system. This comprises the Core Business/Technical Cooperation activities which are supported by a Portfolio and Project Management (PPM) solution, Human Capital Management processes, including Payroll, E-Recruitment, Manager and Employee-Self Service, Recruitment and Management of Consultants/Experts, 360 Degree Performance Management, as well as Travel Management, Finance, Procurement, Logistics and Time Management. This means that during 2013, all major processes will be managed through one integrated system, which can be fully accessible from Headquarters and field locations.
UNIDO is the first Organization within the UN system to implement a PPM solution that allows for results-based project management using a detailed logical framework structure that defines outcomes and outputs using KPIs, which are specific to UNIDO's thematic priorities. This will enable UNIDO to effectively manage for results and report on results to its stakeholders in real time. In addition, the PPM module is integrated with the Human Capital Management module, which enables resourcing of projects and thus the recruitment of consultants/experts for specific project tasks/outputs through PPM. Similarly, the PPM module will be integrated with Procurement and other modules. Also, UNIDO's PPM solution allows for the management of risks at each stage of the project cycle.
Finally, the key principles of Results-Based Management, Knowledge Management and Risk Management are embedded throughout the implementation.