Project Administrator - Digital Communications

Post Level: ISA-Junior Specialist

Vacancy Announcement



Female candidates from all Member States are particularly encouraged to apply.



11 May 2022

Individual Service Agreement


26 May 2022

Organizational Context

The United Nations Industrial Development Organization (UNIDO) is the specialized agency of the United Nations that promotes industrial development for poverty reduction, inclusive globalization and environmental sustainability. The mission of UNIDO, as described in the Lima Declaration adopted at the fifteenth session of the UNIDO General Conference in 2013 as well as the Abu Dhabi Declaration adopted at the eighteenth session of UNIDO General Conference in 2019, is to promote and accelerate inclusive and sustainable industrial development (ISID) in Member States. The relevance of ISID as an integrated approach to all three pillars of sustainable development is recognized by the 2030 Agenda for Sustainable Development and the related Sustainable Development Goals (SDGs), which will frame United Nations and country efforts towards sustainable development. UNIDO’s mandate is fully recognized in SDG-9, which calls to “Build resilient infrastructure, promote inclusive and sustainable industrialization and foster innovation”. The relevance of ISID, however, applies in greater or lesser extent to all SDGs. Accordingly, the Organization’s programmatic focus is structured in four strategic priorities: Creating shared prosperity; Advancing economic competitiveness; Safeguarding the environment; and Strengthening knowledge and institutions.

Each of these programmatic fields of activity contains a number of individual programmes, which are implemented in a holistic manner to achieve effective outcomes and impacts through UNIDO’s four enabling functions: (i) technical cooperation; (ii) analytical and research functions and policy advisory services; (iii) normative functions and standards and quality-related activities; and (iv) convening and partnerships for knowledge transfer, networking and industrial cooperation. Such core functions are carried out in Departments/Offices in its Headquarters, Regional Offices and Hubs and Country Offices.

The Directorate of External Relations and Policy Research (EPR), provides guidance on the Organization’s external relations and advocacy with its Member States and other stakeholders and partners in the United Nations system, the broader development community, civil society and academia. In addition, the Directorate oversees the Organization’s policy research and statistics activities and the Organization’s normative contribution to Member States and global development community in achieving the SDGs.

The Department of Policy Research and Statistics (EPR/PRS) is responsible for increasing understanding of development policies and programmes by providing intellectual leadership and analytical services to UNIDO and the wider development community. The Department develops and provides policy advice to Member States, based on evidence emerging from thematic, regional, country and sectoral analyses of industrial development and processes of structural change. In close cooperation with other relevant organizational entities and knowledge institutions around the world, the Department develops UNIDO’s research programme, advocates ISID as the main approach to create employment, reduce poverty and combat climate change, forges strategic partnerships to enhance UNIDO’s own expertise, and strengthens the capacity of Member States in related areas, including statistics. The Department is also responsible for the compilation, storage and dissemination of worldwide industrial statistics. The Department comprises the Research and Industrial Policy Advice Division and the Statistics Division.

This position is located in the Department of Policy Research and Statistics, Research and Industrial Policy Advice Division (EPR/PRS/RPA) which conducts integrated applied economic research on themes related to UNIDO’s mandate at the international, regional, country and sector level, and disseminates the findings thereof. On this basis, it provides strategic and specific industrial policy advice to Member States to accelerate industrial development. The Division also supports Member States in the identification, design, implementation and evaluation of policies that aim at expanding and diversifying their productive capacity, and advocates for sustainable industrialization strategies at the global, regional and national level. In discharging these responsibilities, it implements projects and collaborates closely with other relevant organizational entities of UNIDO, including those providing technical cooperation services.


As one of the organisation’s primary instruments for advancing policy dialogue, building institutional capacities and creating global communities of practice in the field of industrial development, UNIDO, with financial support from the Federal Ministry for Economic Cooperation and Development (Germany), recently launched the Industrial Analytics Platform (IAP). The IAP is an innovative knowledge-brokering platform developed to become the world's leading repository for data, knowledge and insights on industry for decision-makers, industrial enterprises, researchers and civil society.

The project is currently in its third phase of implementation (2022-2023) which aims to build on the existing achievements and accelerate knowledge creation, capacity development and engagement in the emerging area of Digital Public Goods (DPGs). To this end, the platform team is technically upgrading and practically deploying the IAP as an integral part of UNIDO’s broader mandate on supporting inclusive and sustainable industrial development (ISID). To support the core project team the consultant will carry out specific technical tasks to further development and growth of the IAP.

Duty station: Vienna, UNIDO HQ
Duration: 1 year (with possibility of extension)

Main Functions

Under the supervision of the IAP Team Lead, and working with the project team, administers elements of technical cooperation programme or specific project/s of limited complexity and execution of technical cooperation programmes and activities. Main duties are:

Strategy and Engagement

- Provide support towards development of communication and advocacy strategies that support UNIDO IAP objectives and translate into adoptive annual and quarterly workplans
- Under the guidance of project manager contribute to the development of internal and external communication narratives and ongoing communication efforts
- Support overall communications efforts online (including social media) and offline (e.g. events), to ensure the activities serve the strategy and directions.
- Work with various UNIDO IAP workstreams to target key stakeholder groups to grow awareness and engagement with the platform’s larger agenda, both internally and externally
- Build media relationships with key outlets (traditional and online) for positioning UNIDO (IAP) in the digital development space

Content Development and Distribution

- Administer the IAP Articles pipeline and publication schedule, including the network of IAP Associate Editors
- Support the development of platform content with internal and external partners and contributors
- Under the guidance of project manager, support management of the pipeline of communications pieces (including, but not limited to, press releases, videos, podcasts, social media content, etc) to highlight emerging IAP digital initiatives and in-country operations
- Support the compilation and development of promotional materials for donors, government, and partner audiences
- Work closely with relevant UNIDO communications colleagues at HQ and country level to promote UNIDO IAP work

Digital Communication and Partnerships

- Identify key audiences around priority areas of interest, build awareness via advocacy campaigns and/or marketing initiatives with precise targeting
- Manage regular updates to priority stakeholder groups, both within UNIDO and with external partners and other International Organizations.
- Help advance UNIDO IAP practice in digital marketing, including but not limited to leveraging the latest tools and platforms and demonstrating data-driven results.
- Actively contribute to external promotion of the platform and its content - seek opportunities and institutional partnerships to promote UNIDO IAP and its priorities through events, high-level meetings, in-country operations etc.

Work closely with other team members to improve customer relationship management, digital marketing, knowledge management and content management systems to enable the rapid growth of digital services at UNIDO.

Core Competencies

WE LIVE AND ACT WITH INTEGRITY: work honestly, openly and impartially.
WE SHOW PROFESSIONALISM: work hard and competently in a committed and responsible manner.
WE RESPECT DIVERSITY: work together effectively, respectfully and inclusively, regardless of our differences in culture and perspective.
WE FOCUS ON PEOPLE: cooperate to fully reach our potential –and this is true for our colleagues as well as our clients. Emotional intelligence and receptiveness are vital parts of our UNIDO identity.
WE FOCUS ON RESULTS AND RESPONSIBILITIES: focus on planning, organizing and managing our work effectively and efficiently. We are responsible and accountable for achieving our results and meeting our performance standards. This accountability does not end with our colleagues and supervisors, but we also owe it to those we serve and who have trusted us to contribute to a better, safer and healthier world.
WE COMMUNICATE AND EARN TRUST: communicate effectively with one another and build an environment of trust where we can all excel in our work.
WE THINK OUTSIDE THE BOX AND INNOVATE: To stay relevant, we continuously improve, support innovation, share our knowledge and skills, and learn from one another.

Minimum Requirements


Advanced university degree in journalism, communications, international relations, international development or related field is required.


Fluency in written and spoken English is required.

Field of Expertise

At least three (3) years of professional experience in communication development, preferably gained within the multilateral system. Experience in development of digital platforms and/or digital public goods is a distinct advantage. Strong critical reasoning, analytical thinking, planning, organizing and problem-solving skills. Team orientation, with a strong sense of commitment to team members and client impact. Proficient use of Adobe Creative Suite, Microsoft Office, Content Management Systems (Drupal) and Data Visualisation tools. Knowledge of agile project management approaches is a plus.

This appointment is limited to the specified project(s) only and does not carry any expectation of renewal.

Employees of UNIDO are expected at all times to uphold the highest standards of integrity, professionalism and respect for diversity, both at work and outside. Only persons who fully and unconditionally commit to these values should consider applying for jobs at UNIDO.

All applications must be submitted online through the Online Recruitment System Correspondence will be undertaken only with candidates who are being considered at an advanced phase of the selection process. Selected candidate(s) may be required to disclose to the Director General the nature and scope of financial and other personal interests and assets in respect of themselves, their spouses and dependants, under the procedures established by the Director General.

NOTE: The Director General retains the discretion to make an appointment to this post at a lower level.

Project Administrator - Digital Communications

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