Technician (Telecommunications)

Post Level: G5

Vacancy Announcement



This post is for local recruitment only.



26 March 2020

Fixed Term (100 series)


15 April 2020

Organizational Context

The United Nations Industrial Development Organization (UNIDO) is the specialized agency of the United Nations that promotes industrial development for poverty reduction, inclusive globalization and environmental sustainability. The mission of UNIDO, as described in the Lima Declaration adopted at the fifteenth session of the UNIDO General Conference in 2013, is to promote and accelerate inclusive and sustainable industrial development (ISID) in Member States. The relevance of ISID as an integrated approach to all three pillars of sustainable development is recognized by the 2030 Agenda for Sustainable Development and the related Sustainable Development Goals (SDGs), which will frame United Nations and country efforts towards sustainable development in the next fifteen years. UNIDO’s mandate is fully recognized in SDG-9, which calls to “Build resilient infrastructure, promote inclusive and sustainable industrialization and foster innovation”. The relevance of ISID, however, applies in greater or lesser extent to all SDGs. Accordingly, the Organization’s programmatic focus is structured in four strategic priorities: Creating shared prosperity; Advancing economic competitiveness; Safeguarding the environment; and Strengthening knowledge and institutions.

Each of these programmatic fields of activity contains a number of individual programmes, which are implemented in a holistic manner to achieve effective outcomes and impacts through UNIDO’s four enabling functions: (i) technical cooperation; (ii) analytical and research functions and policy advisory services; (iii) normative functions and standards and quality-related activities; and (iv) convening and partnerships for knowledge transfer, networking and industrial cooperation. Such core functions are carried out in Departments/Offices in its Headquarters, Regional Offices and Hubs and Country Offices.

This position is located in the Buildings Management Services Division (BMS).

As part of the common services, on behalf of and financed by the VIC Based Organizations (VBOs), BMS on behalf of UNIDO is responsible for ensuring the safe and reliable operation, maintenance and repair of the Vienna International Centre (VIC) buildings and associated installations according to the local building codes and standards, and according to the VIC operating license conditions. To this extent BMS carries out the following functions:

- Develop and propose policies and improvements for efficient, effective and safe buildings management and operations for consideration by the Managing Director, taking into account best practices and standards; promote and proactively implement these policies and standards;
- Manage and administer the operation, maintenance and repair of the grounds, buildings and related installations and equipment of the VIC complex on behalf of, and in close consultation with, the VBOs under the terms of the Memorandum of Understanding on Common Services;
- Provide efficient, effective and quality services to the VBOs for all Buildings Management activities;
- Manage the projects financed by the Common Fund for Major Repairs and Replacements at the VIC on behalf of the VBOs and the Government of Austria;
- Take measures to meet strict requirements in respect of waste disposal, and bacteriological and chemical control of the water and air in the buildings;
- Provide the required support to the catering operations of the VIC;
- Reply to audit observations and ensure the timely implementation of agreed upon recommendations;
- Cooperate with relevant bodies with a view to harmonizing and exchanging information.

At the G5 level the incumbent is expected to perform independent and specialized processes focusing on consistent service delivery and support services within the organizational environment and team. His/Her interventions result in process consistency.

The UNIDO Staff Performance Management System reinforces the collaboration within formal units as well as among cross-functional teams. In this context, the incumbent collaborates with his/her supervisor and colleagues, within as well as outside the unit. Within the formal teams, the incumbent may be expected to backstop other team members as required.

Main Functions

Under the supervision of the First Reporting Officer, the Technician (Telecommunications) provides support in functions related to the specific job family, to ensure the safe and reliable operation, maintenance and repair of the VIC buildings and associated installations, and carries out the following key functions:

- Assist the Supervisor in the development of the yearly work plan including preventive maintenance plan of the team including milestones, goals and priorities.
- Carry out preventive maintenance of telecommunications systems according to the agreed yearly maintenance plan. Inspect, test, adjust and replace components, equipment and systems while ensuring that any deviation to the yearly plan is corrected as soon as possible.
- In cooperation with the Supervisor, provide technical input to the planning, design and implementation of major equipment and system changes taking into account user, space and safety requirements, material needed, cabling layouts and schematic drawings.
- Independently carry out routine and complex tasks.
- Inspect the VIC facilities, making basic repairs and reporting damages to the Supervisor and/or to the BMS Help Desk.
- Check conditions and functioning of equipment related to the specific field of the job, by setting up test procedures for verification of equipment system performance and making necessary adjustments of the settings of devices/installations, as required.
- Coordinate with contracting firms and colleagues to ensure that the work is carried out with minimum interruptions to the daily operations.
- Monitor and coordinate maintenance and repair work performed by outside contractors according to the agreed contract. Review the maintenance protocols provided by the contractors and check quality of work performed.
- Assist in the shutting down and restarting of different types of plants and perform any necessary maintenance work.
- Provide technical guidance and training to colleagues and monitor work performed by others.
- Recommend spare parts and materials to be ordered for the implementation of the project.
- Follow all rules and regulations and handling machines, equipment and material in a competent, proper and safe manner and wear protective clothing, such as masks, gloves and shoes when required.
- Ensure the safe storage of building fixtures, equipment, spare parts, tools, materials, consumables, chemicals, etc.
- Keep abreast of the latest technology, norms and standards, and carry out the work in accordance with the local building codes and standards, and the VIC operating license conditions.
- Appropriately record all the relevant information related to the work assigned in the Facility Management Electronic Work Order Platform.
- Perform any other related duties as assigned.

Core Competencies

WE LIVE AND ACT WITH INTEGRITY: work honestly, openly and impartially.
WE SHOW PROFESSIONALISM: work hard and competently in a committed and responsible manner.
WE RESPECT DIVERSITY: work together effectively, respectfully and inclusively, regardless of our differences in culture and perspective.
WE FOCUS ON PEOPLE: cooperate to fully reach our potential –and this is true for our colleagues as well as our clients. Emotional intelligence and receptiveness are vital parts of our UNIDO identity.
WE FOCUS ON RESULTS AND RESPONSIBILITIES: focus on planning, organizing and managing our work effectively and efficiently. We are responsible and accountable for achieving our results and meeting our performance standards. This accountability does not end with our colleagues and supervisors, but we also owe it to those we serve and who have trusted us to contribute to a better, safer and healthier world.
WE COMMUNICATE AND EARN TRUST: communicate effectively with one another and build an environment of trust where we can all excel in our work.
WE THINK OUTSIDE THE BOX AND INNOVATE: To stay relevant, we continuously improve, support innovation, share our knowledge and skills, and learn from one another.

Minimum Requirements


Completed Apprenticeship (Journeyman Certificate - Gesellenbrief); Master Tradesman Certificate (Meisterprüfung) is an asset or completed higher technical school (HTL), or equivalent with relevant practical experience in the field of work.


Working knowledge of English and German is required.

Field of Expertise

A minimum of eight (8) years of working experience in the related fields of the post.
Proficient use of Microsoft Office (Outlook, Word, Excel and PowerPoint), internet.
Experience with SAP or similar ERP software is an asset.

Good physical condition is required as work involves considerable physical exertion, e.g. walking long distances, standing, crouching, lifting and carrying heavy objects and working on high scaffolds and ladders or in inconvenient positions. Work has often to be carried out at irregular working hours and within short notice.

Credit towards total working experience may be considered on a year-by-year basis, up to maximum of four years, for a first university degree or equivalent diploma, in a field relevant to the post.

NOTE: Eligible internal UNIDO applicants are required to have served at least one year in his or her current post. However, the seniority-in-grade requirements for applying for higher level positions, as per paragraphs 18 and 78 of the HRMF, have been waived.

In the cases of internal applicants, comparable qualifications and experience in UNIDO may be considered to take into account the potential of candidates.

Employees of UNIDO are expected at all times to uphold the highest standards of integrity, professionalism and respect for diversity, both at work and outside. Only persons who fully and unconditionally commit to these values should consider applying for jobs at UNIDO.

All applications must be submitted online through the Online Recruitment System Correspondence will be undertaken only with candidates who are being considered at an advanced phase of the selection process. Selected candidate(s) may be required to disclose to the Director General the nature and scope of financial and other personal interests and assets in respect of themselves, their spouses and dependants, under the procedures established by the Director General.

NOTE: The Director General retains the discretion to make an appointment to this post at a lower level.

Technician (Telecommunications)

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